Question 1

Can I try Scout before paying?

Accepted Answer

Yes. Scout Pro comes with a 14-day free trial. You get full access to search, contact details, and exports across the entire database. A credit card is required to start, and you can cancel anytime before the trial ends.

Question 2

What happens after my trial?

Accepted Answer

When your 14-day trial ends, your card is charged for the Pro plan and you keep full access with no interruption. Cancel anytime before the trial ends and you will not be billed.

Question 3

Does the AI connector cost extra?

Accepted Answer

No. Using Scout inside Claude, ChatGPT, or any MCP-compatible assistant is included in Pro. Searching and reading through your assistant is free. Unlocking a contact's email or phone uses your plan's credits, and the assistant tells you the cost and asks permission before spending any.

Question 4

Which AI assistants work with Scout?

Accepted Answer

Claude (any paid plan; on Team or Enterprise an admin may need to enable custom connectors), ChatGPT (Business, Team, or Enterprise — a regular Plus plan cannot add custom connectors), and any other MCP-compatible tool such as Cursor or Copilot.

Question 5

What are enrichment credits?

Accepted Answer

Credits let you unlock contact information for decision-makers at any carrier. Search for contacts for free, then use credits to reveal email addresses (1 credit) and phone numbers (5 credits). Pro includes 250 credits/month.

Question 6

Do unused exports or credits roll over?

Accepted Answer

No. Export limits and subscription credits reset on your billing date each month and do not roll over. Choose a plan that matches your monthly prospecting volume.

Question 7

Need more credits?

Accepted Answer

You can buy credit packs anytime: 100 credits for $25, 500 for $100, or 2,000 for $300. Purchased packs expire, so buy what you will use.

Question 8

How current is the data?

Accepted Answer

Updated daily from federal sources. You are always seeing the latest information.

Question 9

Can I cancel anytime?

Accepted Answer

Yes. No contracts, no commitments. Cancel from your account settings and you will not be billed again.

Question 10

What payment methods do you accept?

Accepted Answer

All major credit cards. Annual plans are billed upfront.

Question 11

How many people can use one account?

Accepted Answer

Every seat is Pro. Need multiple seats? Contact us — larger teams are set up on direct billing with as many seats as you need.

Simple pricing. Powerful data.

Pro

Autopilot — On the Roadmap

Frequently Asked Questions

Try Scout Pro free for 14 days